At Garden Lab, we stand behind the quality and durability of our products. This Warranty Policy outlines the terms and conditions that apply to warranty claims for purchases made through our website, http://gardenlab.org or Garden Lab Direct store on Amazon.
Warranty Coverage: We offer a limited warranty on eligible products sold directly through our website. This warranty covers defects in materials and workmanship under normal use for a specified period from the date of purchase, as indicated on the product or packaging.
Warranty Claim Process: To initiate a warranty claim, please contact our customer support team within the warranty period. You may be required to provide proof of purchase, such as an order number or receipt, along with a detailed description and photographic evidence of the defect.
Upon receipt of your warranty claim, we will assess the nature of the defect and determine the appropriate course of action. This may include repairing or replacing the defective product, or providing a refund at our discretion.
Exclusions and Limitations: Please note that our warranty does not cover damages caused by misuse, improper maintenance, normal wear and tear, accidents, or unauthorized modifications. The warranty also does not cover any consequential or incidental damages.
Our warranty is non-transferable and only applies to the original purchaser of the product. It is valid only for purchases made directly through our website, http://gardenlab.org.
Please refer to the specific warranty information provided with each product for additional details, including any applicable terms, exclusions, or limitations.